Virtual National Conference & Exhibition Frequently Asked Questions


No unauthorized photography, video recording, or screenshots are allowed in this educational activity without written permission from the AAP.  All live education sessions, including the plenary sessions were be recorded and are now available in the Virtual Conference Platform. Entertainment was not be recorded. 

Enduring material content is available starting Oct. 2, 2020 through Jan. 31, 2021.

Recordings and slides will be posted where speakers will allow.  This will vary from session to session.

Yes, many sessions will be translated into Spanish. For more information, see the Attendee Services tile on the home page of the Virtual Conference Platform and click on Translated Sessions to find a full list.

Yes, many of the sessions will be offered with closed captioning.  For more information, see the Attendee Services tile on the home page of the Virtual Conference Platform and click on Closed Captioned Sessions to find a full list.

Yes, you will be able to look up other attendees, however you MUST select yes to the ‘Share your contact information and profile with other attendees’ question under the Networking tab during profile set-up upon login to the Virtual Platform.  If you select no during profile set-up, you can change your answer at anytime by clicking on the profile icon in the top right of the screen while logged in to the Virtual Conference Platform.


Yes, registration will be available until Oct. 30, 2020.

Yes.  All press requesting access should contact us here.

Similar to the live meeting, press may attend sessions, but may not pose questions to presenters.  Instead, interviews with presenters can be arranged by visiting us here.


As an attendee of the 2020 Virtual National Conference, you are responsible for calculating, claiming, and recording your AMA PRA Category 1 Credits by Jan. 31, 2021.  You will be able to claim credit and print a certificate in the AAP Transcript System.  For more information, see the Credit Claim tile on the home page of the Virtual Conference Platform.

Diplomates of the American Board of Pediatrics (ABP) may earn up to 20 ABP MOC Part 2 points for attending the 2020 Virtual National Conference and successfully completing a self-assessment.  For more information, see the MOC tile on the home page of the Virtual Conference Platform.

Technical Help

A Zoom account is not required to attend the course.  We urge you to download Zoom to have a seamless experience.  

Log in to the Virtual Conference Platform, select On-Demand or Live Sessions tile, search for and select the session you would like to view, and click the button to watch.

The Virtual Conference will be best viewed using Google Chrome, Mozilla Firefox, or Apple Safari.  In Google Chrome and Mozilla Firefox, you can choose to always open links with Zoom.  Internet Explorer is not supported.

For best viewing, please check your internet connection ahead of time and disconnect from any VPN connections.  If possible, connect your computer to the Internet via a Cat5 cable.  If you only have WiFi, the closer you are to the access point, the stronger your connection will be.

When you connect to the Zoom webinar, you will be given the option to “join with computer audio” or “join by phone”.  If you connect via computer audio and you can not hear, click right next to the microphone icon.  Zoom will display your input audio device and your output audio device.  Make sure the correct devices are selected based on how you are trying to listen (e.g. headphones, computer speakers, or Bluetooth device).

No, you do not need to have a webcam to attend the meeting.